Mgwirizano wamayiko aku Ulaya: Consumer Rights Directive (2011/83/EU) ndi Digital Content Directive (EU 2019/770) zimatsimikizira kuti zinthu zapa digito ziyenera kukhala "zoyenera cholinga" ndipo amalonda ali ndi udindo wosagwirizana.
United States: Ngakhale kuti malamulo aboma sali achindunji, malamulo a boma oteteza ogula (monga, Consumer Legal Remedies Act ya California) ndi mfundo zamalamulo ogwiritsiridwa ntchito.
United Kingdom: UK-GDPR ndi Consumer Rights Act 2015 zimapereka chitetezo champhamvu pakugula kwa digito.
GDPR: Chida Chanu Champhamvu Kwambiri
Zomwe zikugwira ntchito kwa: GDPR imateteza onse okhala ku EU, mosasamala kanthu komwe kampaniyo ili. Ngati mukukhala ku EU / UK, Valve ayenela tsatirani zopempha zanu.
Ndime 15 - Ufulu Wofikira: Muli ndi ufulu wopempha:
Mavavu onse aumwini ali pa inu (zolemba, mauthenga, mbiri ya zochitika)
Umboni weniweni ndi zomwe zimagwiritsidwa ntchito poletsa akaunti yanu
Kufotokozera za njira yopangira zisankho zokha (ngati kuli kotheka)
Perekani Umboni Waumwini - Imelo yoyamba yogwiritsidwa ntchito, makiyi a CD adayatsidwa, manambala 4 omaliza amakhadi olipira, ma ID a PayPal transaction
Zoyenera kuchita: Yambani ndi Steam Support pa intaneti. Ngati akana, perekani madandaulo a BBB/FTC. Gwiritsani ntchito template ya GDPR monga kudzoza koma sinthani "pempho lofikira deta." Makalata enieni safunikira koma amawonjezera kulemera.
🌏
Dziko Lonse
💪 ZOKHUDZA PA INTANETI ZOFUNA 💪
✅ Thandizo la Steam pa intaneti ndiye chida chachikulu
✅ Lamulo la makontrakitala likugwirabe ntchito
✅ Kudandaula kwa akatswiri kumawonjezera kupambana
Izi zikugwira ntchito ku zigawo ZONSE: EU, USA, Australia, kulikonse. Makolo anu kapena osamalira mwalamulo ayenera kuvomereza ndipo akhoza kukulemberani.
Afotokozereni makolo/akukusamalirani za vutoli: "Kampani ikuyesera kulanda zinthu zomwe ndalipira popanda umboni kapena chifukwa. Izi ndi zolakwika mwalamulo."
Awonetseni kalozerayu. Chilichonse apa ndi chovomerezeka komanso chaukadaulo. Izi sizokhudza kuphwanya malamulo, ndi kuteteza ufulu wanu.
Makolo anu anagwira ntchito mwakhama kuti apeze ndalamazo. Zikopa, masewera, ndi zinthu zimenezo zili ndi phindu lenileni. Kampani singangowabera popanda umboni.
Makolo akhoza kukulemberani zopempha: Monga woyang'anira wanu mwalamulo, ali ndi ulamuliro wopempha deta yanu ndikutsutsa chiletsocho.
Izi sizovuta kapena zodula. Ikutumiza maimelo ndikugwiritsa ntchito ufulu wovomerezeka. Palibe amene ali ndi ufulu wakuberani—ngakhale kampani yaikulu.
Uthenga kwa Makolo: Akaunti ya Steam ya mwana wanu ikhoza kukhala ndi zinthu zamtengo wapatali kapena masauzande a madola. Ngati kuletsa kunali kosayenera, malamulo oteteza ogula amakulolani kuti mutsutse. Masitepe omwe ali mu bukhuli ndi ovomerezeka, akatswiri, ndipo adapangidwa kuti aziyankha makampani. Musalole kuti makina azitengera zomwe banja lanu lidalipira. Muli ndi mphamvu zochitira zinthu m’malo mwa mwana wanu.
Ma adilesi Olumikizirana ndi Chitetezo cha Deta cha Valve Yovomerezeka
MUYENERA KUTUMIKIRA PEMPHO LANU LA GDPR KUMAdilesi AWA:
🇺🇸 Main Valve Corporation (Data Protection Officer):
Valve Corporation
Att. Ofesi ya Chitetezo cha Data
PO Box 1688
Bellevue, WA 98009
United States
🇪🇺 Woimira EU (Kwa Anthu okhala ku EU):
Valve GmbH
Att. Zalamulo
Alstertwiete 3
D-20099 ku Hamburg
Germany
🇬🇧 Woimira UK (Kwa Anthu okhala ku UK):
Malingaliro a kampani RIVACY Ltd.
St James Hall
Mill Road
Lancing, West Sussex
England, BN15 0PT
United Kingdom
🇨🇭 Woimira ku Switzerland (Kwa Anthu okhala ku Switzerland):
⚠️ Zofunika: Mutha kutumizanso kudzera pa Steam Support pa http://help.steampowered.comkoma makalata enieni ku ma adilesi omwe ali pamwambawa amawonjezera kulemera kwalamulo. Tumizani ku BOTH kuti mumve zambiri. Tumizaninso kudzera pa imelo kuti mupange sitampu yanthawi.
Chifaniziro cha Pempho la GDPR Chokonzeka Kugwiritsa Ntchito
Katswiri, template yomanga mwalamulo yakonzeka kutumiza ku Valve. Ichi ndi katundu WANU. Sangakane.
CHITSANZO CHAMALAMULO
FORMAL GDPR ARTICLE 15 ACCESS REQUEST
Date: [Today's Date]
To: Data Protection Officer, Valve Corporation
From: [Your Full Name][Your Address][Your Country - EU/UK/Switzerland]
Email: [Your Email]
Phone: [Your Phone Number]
Subject: Formal GDPR Article 15 Access Request - SteamID: [Your Steam ID]
Dear Data Protection Officer,
I am writing to exercise my rights under Article 15 of the General Data Protection Regulation (GDPR) (EU) 2016/679. I am a resident of [Your Country] and a user of the Steam platform.
I hereby formally request access to the following personal data:
1. All account activity logs including login times, IP addresses, and device information
2. Complete trade history and market transaction records
3. All communications with Steam Support (tickets, responses, internal notes)
4. All data and evidence used as the basis for the suspension/ban of my account on [Date of Ban]
5. Explanation of any automated decision-making processes involved in the ban decision (as required under GDPR Article 22)
6. All personal data categories processed under Article 15(1)(a-h)
7. The specific reason for the account suspension/ban and the evidence supporting this decision
ACCOUNT DETAILS:
- Steam ID: [Your Steam ID]
- Account Name: [Your Steam Username]
- Email: [Your Email]LEGAL NOTICE:
Under GDPR Article 12(3), you are REQUIRED by law to provide this information within one month (30 days) of receipt of this request.
Failure to comply with this request will result in:
1. A formal complaint to my national Data Protection Authority
2. Potential investigation and fines up to €20 million or 4% of your global annual revenue
3. Legal action for breach of contract and unlawful confiscation of digital property
I also request that this data be provided in a structured, commonly used, and machine-readable format as per Article 20 (Right to Data Portability).
If you refuse to provide the evidence for my ban, or fail to respond within the legally mandated timeframe, I will immediately file a complaint with the Data Protection Authority for violation of GDPR transparency requirements.
Please confirm receipt of this request within 72 hours and provide an expected timeline for delivery of the requested information.
This is a formal legal request. Your compliance is not optional—it is required by European Union law.
Yours sincerely,
[Your Full Name][Your Address][Your Country][Your Email][Your Phone Number]
Date: [Today's Date]═══════════════════════════════════════SENDING INSTRUCTIONS:═══════════════════════════════════════
1. Copy this template and fill in ALL [yellow highlighted] fields with your information
2. Send via Steam Support: http://help.steampowered.com
3. Send via email to Valve's Data Protection Officer
4. Send physical copy via registered mail to your regional Valve office (see addresses above)
FOR EU RESIDENTS:
Valve GmbH, Att. Legal / Data Protection Officer
Alstertwiete 3, D-20099 Hamburg, Germany
FOR UK RESIDENTS:
RIVACY Ltd., St James' Hall, Mill Road
Lancing, West Sussex, England, BN15 0PT
FOR SWISS RESIDENTS:
RIVACY Switzerland GmbH, c/o epartners Rechtsanwälte AG
Piuls 5, Hardturmstrasse 11, 8005 Zurich, Switzerland
5. Keep copies of ALL correspondence with timestamps
6. If no response in 31 days, file complaint with your Data Protection Authority
YOUR RIGHTS ARE PROTECTED BY LAW. VALVE CANNOT REFUSE THIS REQUEST.
📋 Momwe Mungakoperere template
Sankhani mawu pamwamba ndi mbewa, kenako dinani
Ctrl + C
or
Cmd+C
Ufulu wa Katundu Wapa digito: Makhothi amazindikira kwambiri katundu wa digito ngati katundu wamtengo weniweni.
🛡️ Lamulo limakutetezani, Osati Iwo
Valve ndi bungwe la mabiliyoni ambiri.
Koma GDPR sichisamala za kukula kwa kampani. Ufulu wanu ndi ufulu WANU.
Zimakhalapo kuti ziteteze anthu ku nkhanza zamakampani. Agwiritseni ntchito. Pambanani mlandu wanu.
Njira ya Pro: Tumizani pempholi kudzera m'matchanelo ATATU nthawi imodzi: (1) Tikiti ya Steam Support, (2) Imelo ku DPO ya Valve, (3) Imelo yolembetsedwa ku ofesi yanu yadera la Valve. Izi zimapanga mapepala angapo ndikuwonetsa kuti ndinu otsimikiza.
Ngati Anena Kuti "Tawunikanso Nkhani Yanu"
IYI NDIBODZA. Ili ndi yankho lokha lopangidwa ndi bot. Palibe munthu amene adawunikiranso chilichonse.
Zoyenera kuchita:
Yankhani: "Sindikuvomereza yankho lodzichitira nokha. Pansi pa GDPR Article 15, ndili ndi ufulu walamulo wopeza umboni weniweni ndi deta yomwe imagwiritsidwa ntchito popanga chisankho. Kukana kwanu kupereka izi ndikuphwanya malamulo a EU."
Lembani pempho lanu la GDPR ndikupempha kuti muzitsatira mkati mwa masiku 30.
Ngati apitiliza kukana kapena kutumiza mayankho okha, nthawi yomweyo lembani madandaulo anu ku National Data Protection Authority (DPA).
Thandizo la Steam limapindula ndi zinthu zomwe zabedwa. Amawerengera kuti mutaya mtima. Osataya mtima. Lamulo lili kumbali yako.
4
Kumvetsetsa Mwini Wanu Mwalamulo
Kuphwanya Mgwirizano
The Steam Subscriber Agreement ndi mgwirizano womangiriza. Kuthetsa popanda chifukwa ndi kuphwanya malamulo.
Kuteteza Kasitomala
Malamulo a EU/UK/US amateteza ku machitidwe abizinesi osalungama komanso kulanda zinthu mopanda chilungamo.
Chifukwa chiyani izi zikufunika: Nambala ya lipoti la apolisi imawonjezera kulemera kwake ikaperekedwa ku Steam. Zimasonyeza kuti mukuitenga nkhaniyo mozama.
Phatikizanipo: Mtengo woyerekeza wa zinthu zakuba, nthawi ya zochitika, zithunzi zowonera, ndi makalata onse.
C
Madandaulo a Data Protection Authority (DPA).
Ngati Vavu ikalephera kutsatira pempho lanu la GDPR mkati mwa masiku 30, KAPENA ngati abisa chifukwa choletsa, perekani madandaulo anu ku National Data Protection Authority nthawi yomweyo.
Zotsatira za Valve: Ma DPA ali ndi mphamvu:
Yambitsani kufufuza kovomerezeka muzochita za data za Valve
Kupereka chindapusa mpaka € 20 miliyoni kapena 4% ya ndalama zapachaka zapadziko lonse (zilizonse zomwe zili zapamwamba)
Order Valve kuti igwirizane ndi pempho lanu lofikira deta
Kwa maakaunti okhala ndi ndalama zokwera kwambiri (madola masauzande), bwalo lamilandu laling'ono ndilosankha.
zofunika: Lembani kufunikira kwa zomwe mwalemba (gwiritsani ntchito mitengo ya msika wa Steam, kuwerengera kwa gulu lachitatu), tsimikizirani kuti munayesapo kuthana ndi njira zovomerezeka poyamba.
